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Public Sector Services

Accredited to provide secure cloud and infrastructure solutions to the UK Public Sector

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Andrew

BUSINESS DEVELOPMENT MANAGER

Supporting transformation across the UK public sector

iomart offers a comprehensive range of services to support public sector organisations through the increasingly complex transformational challenges they face.

Covering the entire IT lifecycle, we can help you take those first tentative steps towards virtualisation or the public cloud, or guide you through full migration and provide ongoing expert support and management.

iomart is present on the main government supplier frameworks:

  • G-Cloud
  • Digital Outcomes and Specialists Framework
  • Technology Services 2 (TS2) Framework
  • Scottish Government Hosting Services Framework

Our secure managed cloud services meet the standards required by the UK public sector. They are delivered from UK data centres and subject to UK Government standards for supporting OFFICIAL data. iomart is accredited under the Cyber Essentials scheme and to international standard ISO 27001. All our services are backed by our 24×7 technical support.

G-Cloud

As an accredited supplier on the G-Cloud framework since 2012, iomart offers a range of services to the public sector – from Office 365, managed Azure or managed AWS, to bespoke hybrid cloud, storage, backup and disaster recovery.

iomart is certified to provide secure infrastructure and cloud services to PSN-connected public sector bodies.

We are also part of the Digital Outcomes and Specialists Framework, which gives the public sector access to skilled iomart specialists who are experienced in the delivery of complex services, programmes and projects.

All our services are supported 24×7 and are backed with industry-leading service guarantees from within a fully accredited infrastructure.

As stated on the G Cloud Digital Marketplace, we can supply customers with:

 

Technology Services 2 Framework

iomart is a supplier under the Technology Services 2 (TS2) Framework, also known as RM3804. This is the preferred route to market for the public sector to source cost efficient Technology Services and Transformational Support, in line with government policy.

iomart’s services – which range from consultancy and strategy, through to delivery and ongoing management of both on-premise and cloud services – span the entire IT lifecycle. They are available under the following Lots:

Lot 1 – Technology Strategy & Services Design

Lot 2 – Transition and Transformation

Lot 3 – Operational Services Service Group b – Operational Management Services

Lot 3 – Operational Services Service Group c – Technical Management

Scottish government public sector hosting services framework

The Hosting Services Framework supports the Digital Public Services Strategy for Scotland, in particular, the Data Hosting and Data Centre strategy. The framework delivers a direct, efficient, sustainable and cost effective procurement route to key hosting services and meets the growing transition to Cloud Services by Scottish public sector organisations. iomart offers a wide range of hosting services as part of this framework.

 

 

Public Services Network (PSN) Certified

The PSN is the UK government’s high-performance network and provides a trusted network over which government and public sector organisations can share services and collaborate more effectively.

iomart’s secure infrastructure, cloud and backup services carry formal Cabinet Office certification for PSN Connection Compliance and PSN Service Provision Compliance and can be accessed by PSN-connected public sector organisations.

iomart’s CloudSure environment also carries CESG Pan Government accreditation for Private Cloud, Private Community Cloud or Public Cloud services.

 

G Cloud digital marketplace

Service Name Description Link
Managed Cloud by iomart Managed Cloud by iomart is scalable, resilient, secure and fully redundant. Public, Hybrid and Private clouds are built on VMware VSphere in a high availability configuration across a network of data centres. Self-managed or fully managed, supported 24 x7, organisations have flexible on-demand access to compute resources. Find Out More
Cloud Backup as a Service Simplified, flexible and secure enterprise class offsite cloud backup solutions for critical data built on Asigra & Avamar technology. Intelligent data backup/recovery to securely protect all devices from mobiles to physical/virtual servers and applications. Advanced de-duplication, simple to administer and manage through a central control panel. Find Out More
Cloud Storage (Official) Range of Cloud Storage solutions delivering unlimited storage capacity automatically, with no limit on file size. On demand enterprise grade, fully scalable and flexible storage platform, with data stored in iomart’s UK data centre estate. Handling petabytes of data and billions of objects from multiple sources. Find Out More
Desktop as a Service iomart’s VMware Horizon Virtual Desktop Infrastructure (VDI) platform delivers desktop services direct from our UK based cloud, enabling end user freedom to access business applications anywhere, reducing the overall Total Cost of ownership (TCO) of desktop estates whilst delivering simplified management and complete control to the IT team. Find Out More
Disaster Recovery as a Service iomart DRaaS is available in a range of fully scalable managed service solutions that provide offsite protection for both physical and virtual environments. The solution is built on industry leading components from EMC, Zerto, VMware and Cisco, and is backed by iomart’s 24 x 7 support and SLA’s. Find Out More
Microsoft Office 365 Microsoft Office 365 (O365) enables work and collaboration from virtually anywhere. As a Tier 1 certified Microsoft CSP partner, iomart manages your complete Office 365 customer experience, from migration, O365 deployment and service. Office 365 offers all familiar Office features in a cloud solution. Find Out More
iomart Mail Services Email services from iomart is a feature rich enterprise grade email suite which comes packed with all the functionality end users expect whilst providing organisations total control of their email communications. Services include Business Mail, Email Filtering and Email Archiving. Find Out More
Web Filtering Award winning web filtering service offers ease of use and outstanding levels of protection across the entire network. The web filter monitors and enforces policy, with no integration issues with existing programs/applications. Simple to deploy, use, manage and administer. Full suite of real time reports instantly accessible. Find Out More
Hosted Microsoft Exchange Services iomart offers a secure hosted Microsoft exchange platform based on Exchange 2013. The platform is highly resilient, fully redundant, secure and is hosted across our network of UK Data Centres and is supported 24 x 7. Our hosted Microsoft Exchange service provides centralise email, calendars, contacts, tasks and collaboration services. Find Out More
DDoS Protection as a Service iomart’s advanced DDoS (distributed denial of service) protection is built upon Arbor Networks Peakflow & Imperva Incapsula services. Provisioned as a service at the network edge, the DDoS capability matches the sophistication and scale of network threats, and can be used to mitigate DDoS attacks of all forms. Find Out More
Managed Security Services iomart use a blended range of products and services to provide industry leading tools for the protection of your hosted environments. iomart’s portfolio of managed security services includes Managed Firewalls, Intrusion Detection Systems/Intrusion Prevention Systems (IDS/IPS), Advanced Threat Detection, Email and Web Security, SIEM, Data Loss Prevention and Vulnerability Management. Find Out More
Cloud Architecture, Implementation & Integration Services (assuredDelivery) powered by SystemsUp iomart offers a dependable project delivery following our assuredDelivery® methodology. Leveraging our partnerships with Microsoft, Amazon, Vmware, Google and Citrix to deliver technically superior secure solutions around Public, Hybrid and Private cloud; such as Microsoft Azure, Amazon Web Services, Office365, Google Cloud Platform, Microsoft System Center and VMWare. Find Out More
Assured Technical Design Authority Service powered by SystemsUp Vendor and Industry based best practice designs and implementation support for organisations with Cloud transformation challenges. Supporting in-house teams for knowledge transfer as well as project remediation and audit services. Designs can and are able to be validated by vendors for customer assurance. Why risk your business elsewhere? Find Out More
Cloud Selection and Decision Services (assuredCloudEconomics™) powered by SystemsUp assuredCloudEconomics™ provides a repeatable, quantitative method to calculate a Cloud providers’ effectiveness in achieving your requirements. Using business metrics such as Reliability, Security and Cost, it helps ensure services are fully aligned to business needs and allows customers to confidently select best value Cloud providers in a repeatable auditable way. Find Out More
Identity Management for Public and Hybrid Cloud powered by SystemsUp Identity and Access Management specialists that help the customer to understand “the art of the possible” in leveraging IAM/IDM products such as, Microsoft FIM, MIM ADFS, AADP and Okta, to reduce the complexity of managing the identity lifecycle in organizations. Giving customers understanding of Multifactor Authentication, Provisioning and Synchronising Identities. Find Out More

G Cloud features

Specialist cloud services & Guaranteed resources defined
Enterprise Architecture – Tier 1 Vendors
Onboarding services & DeploymentTransition & User management
Project Management, Programme Management and GovernanceService Integration & Management
Software Support24 x 7 Helpdesk & Technical Support
Data location can be defined by userDatacentres adhere to EU Code of Conduct for Operations
Performance attributes defined and documentedBackup and disaster recovery provided
Support service provided and documentedReal-time management information provided
Self-service provisioning includedFull Account Management
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PCI DSS

PCI DSS

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PCI DSS is the Payment Card Industry’s standard for data security. We have to be compliant with the standards and if your organisation accepts card payment facilities then you do too. We won’t leave you to wade through pages of guides and recommendations. We’ll work with you to ensure that you meet the standards.

And our PCI compliant hosting solutions are available to you in the Cloud as well as on dedicated traditional infrastructure.

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ISO9001:2015

ISO9001:2015

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ISO9001 is now firmly established as the globally implemented standard for providing assurance about an organisation’s ability to satisfy both quality requirements and the enhancement of its customer relationships.

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ISO 14001:2015

ISO 14001:2015

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ISO14001 serves as an internationally recognised framework to manage, measure, evaluate, and audit environmental performance. It sets out the criteria for an effective environmental management system, showing organisational commitment to effective waste management and reducing consumption of energy including materials as well as assurances that environmental impact is being continuously measured and improved appropriately.

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ISO20000-1:2011

ISO20000-1:2011

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ISO20000 is the international standard for IT service management. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements.

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ISO 27001:2013

ISO 27001:2013

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ISO27001 is the recognised international standard developed specifically for Information Security Management Systems, requiring that a company demonstrates that it undertakes a systematic approach to managing sensitive corporate information and ensuring data security.

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Cyber Essentials Certification

Cyber Essentials Certification

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Cyber Essentials certifies that iomart was assessed as meeting the Cyber Essentials implementation profile [BIS/14/696] and thus that, at the time of testing, iomart’s ICT defences were assessed as satisfactory against commodity based cyber-attack.  Cyber Essentials is mandatory for central government contracts advertised after 1 October 2014 which involve handling personal information and providing certain ICT products and services.

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ISO/IEC 27018:2014

ISO/IEC 27018:2014

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iomart has adopted ISO/IEC 27018:2014 a code of practise with commonly accepted control objectives, controls and guidelines for implementing measures to protect Personally Identifiable Information (PII) in accordance with the privacy principles in ISO/IEC 29100 for the public cloud computing environment.

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ISO 22301: 2012

ISO 22301: 2012

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ISO 22301:2012 provides a framework to plan, establish, implement, operate, monitor, review, maintain and continually improve a business continuity management system (BCMS). It assists organisations in the design of a BCMS that is appropriate to its needs and meets its stakeholders’ requirements. These needs are shaped by legal, regulatory, organisational and industry factors, the organisation’s products and services, its size and structure, its processes, and its stakeholders.

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Data Protection

Data Protection

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iomart adheres to the UK Data Protection Act 1998 and the EU Data Protection Directive (95/46/EC) governing the rights and duties of companies to safeguard personal data. iomart is registered (Reg. No. Z5157819) with the Information Commissioner’s Office.

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iomart has received formal certification from the UK government’s Cabinet Office to connect iomart’s infrastructure, cloud and backup services to the Public Services Network (PSN).

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Our expert team are here to help with any questions you have regarding our products or services. Call or email today.